Privacy Policy

Introduction

Effective Date: January 1, 2025

Vivid Creative Services (VCS) is a boutique branding and creative studio helping organizations communicate their mission, products, services, and success stories with clarity and purpose.

This Privacy Policy explains how Vivid Creative Services (“VCS,” “we,” “our,” or “us”) collects, uses, protects, and shares information from individuals who visit our website, engage with our forms, register for events, or make purchases through our online store. By using our website, subscribing to our newsletter, or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Who We Are

Vivid Creative Services operates as an individual protected series under Vivid Consulting LLC, part of Vivid Enterprises LLC.  Our website (www.vcsbrand.com) provides educational content, creative services, and e-commerce offerings to U.S.-based customers.  All inquiries about this Privacy Policy or your personal information should be directed to: info@vcsbrand.com

2. Key Definitions

“Personal Information” means any information that can identify an individual, such as your name, email address, phone number, billing/shipping address, or payment details.

“Cookies” are small files stored on your device that help us recognize you, improve your browsing experience, and analyze site traffic.

“Third-Party Services” refers to platforms or tools we use to operate our business—such as Mailchimp, HubSpot, Stripe, Google Analytics, or other integrations.

3. Information We Collect

We collect information when you: subscribe to our newsletter (name, email, ZIP code); register for events (name, email, phone number, ZIP code, organization); submit contact forms; make purchases (name, email, phone, ZIP code, billing and shipping information);

or interact via analytics tools (e.g., Google Analytics or Meta Pixel in the future).

We may also collect non-personal information automatically through cookies or tracking technologies (e.g., browser type, device, IP address, or time spent on pages).

4. How We Use the Information

We use collected information to process orders and deliver products or digital downloads; communicate with you about purchases, updates, and events; send newsletters and marketing communications (if you opt-in); improve our website, products, and services; maintain internal business records; and comply with applicable laws. You may unsubscribe at any time using the “unsubscribe” link or by contacting info@vcsbrand.com.

5. How We Share Information

We do not sell, rent, or trade personal information. We may share information with service providers (Mailchimp, HubSpot, Stripe, shipping carriers); when required by law; or to protect the rights, property, or safety of VCS, customers, or others. Third parties are obligated to protect your information.

6. Cookies and Tracking Technologies

We use cookies to improve functionality, personalize experiences, and understand traffic. You can control or delete cookies in your browser.  A cookie banner or preference tool will be provided when analytics/advertising cookies are activated.

7. Data Retention and Security

We retain personal information only as long as necessary for the purposes outlined, legal obligations, or business records. We implement reasonable safeguards; however, no online system is 100% secure.

8. Children’s Privacy (COPPA)

Our website and services are not directed toward children under 13. We do not knowingly collect data from minors. 

9. California Privacy Rights (CCPA)

California residents may request details about data collected and request deletion. Email info@vcsbrand.com with “California Privacy Request.”

10. Affiliate and External Links Disclosure

We may include affiliate links or partner products. We are not responsible for third-party sites. When active, affiliate relationships will be disclosed.

11. Your Choices and Rights

You may access or update your data; opt out of marketing; disable cookies; or request deletion where legally permitted by contacting info@vcsbrand.com.

12. Governing Law

This policy is governed by Missouri law; disputes are handled in Jackson County, Missouri courts.

13. Policy Updates

We may update this policy periodically. Updates will appear with a revised Effective Date.

14. Contact Us

Email: info@vcsbrand.com  | Vivid Creative Services (VCS)

15. Notice to Non-U.S. Visitors

Our website and services are intended for use by individuals located in the United States. If you access this site from outside the U.S., you do so at your own initiative and are responsible for local compliance. By providing information, you acknowledge U.S. processing.